This English version is provided for convenience. The Spanish version is the one that applies.
This policy explains how Xeneural uses cookies and similar technologies when you visit our platform and website. We tell you what they are, why we use them and how you can control them.
1. What cookies are
Cookies are small text files stored on your device when you visit a website. They let the site remember your preferences, session information and other data to improve your browsing experience. Cookies can be temporary (session cookies), deleted when you close the browser, or persistent, remaining on your device for a set period.
2. Types we use
Essential cookies: needed for the basic operation of the platform, such as keeping your session active and ensuring security. They cannot be disabled because they are indispensable to the service.
Analytics cookies: they help us understand how users interact with the platform, which pages they visit most and where they run into difficulties. This information is used in aggregate to improve performance and usability.
Preference cookies: they store your settings and preferences, such as the selected language or region, so you do not have to set them every time you visit the platform.
3. How to control cookies
You can set your browser to reject all cookies or to notify you when a cookie is sent. Keep in mind that if you disable essential cookies, some features of the platform may not be available. Most browsers let you manage cookies from their privacy or security settings.
4. Third-party cookies
Some of our service providers may set cookies on your device when you use our platform. These third-party cookies are used for analytics and performance services. We have no direct control over them, but we choose our providers carefully to ensure they meet the applicable privacy standards.
Last updated: April 2026